The Effectiveness of Virtual Learning Environments for BSIT Students and Instructors: Addressing Usability, Accessibility, and Technological Barriers in Online IT Education

This study investigates the effectiveness of Virtual Learning Environments (VLEs) for Bachelor of Science in Information Technology (BSIT) students and instructors, focusing on the usability, accessibility, and technological barriers encountered in online IT education. As educational institutions increasingly adopt VLEs, the importance of a user-centered design grounded in Human-Computer Interaction (HCI) principles becomes vital to ensuring successful learning outcomes. Employing a mixed-methods approach, the research gathered data from 100 participants through surveys and interviews to assess their experiences with current VLE platforms. The findings revealed that while VLEs are generally effective and user-friendly, significant issues such as internet connectivity, interface complexity, and lack of technical support still hinder optimal usage. The study also found that most users, particularly first-year students, require better onboarding support to fully engage with these platforms. Overall, the research highlights the need for improved design strategies, accessible infrastructure, and enhanced digital literacy training to make VLEs more inclusive, functional, and supportive of both students and instructors in the BSIT program.