Enhancing QR Code-Based Student Attendance Tracking System in SEAIT Through User- Centered UX Design

This research is an improvement to the existing QR Code-Based Student Attendance Tracking System of Southeast Asian Institute of Technology (SEAIT) through Human-Computer Interaction (HCI) and User-Centered Design (UCD) principles. Despite designing the system for attendance monitoring, to cut down intensive manual workload, users reported various usability problems involving inefficient interface design, inconsistent data-capturing, and very limited system responsiveness. This research finds the relationship between application of key HCI paradigms like Norman's Model of Interaction, GOMS, and Activity Theory in the enhancement of system functionality and accuracy, as well as improvement in user experience. A quantitative correlational research design was employed for the study. Data were then gathered by task performance measures, surveys, and system logs to evaluate usability metrics before and during the redesign. Significant improvements across most areas were shown by results. The redesigned system is thus a much more efficient, accurate, and user-friendly experience compared to its predecessor. It thus argues that applying UCD and HCI models to education technologies improves system performance and user satisfaction. A strong alignment between the digital system to users' behavior and needs also becomes necessary for achieving long-term usability and adoption. Yet, current limitations, those particular limitations under which the research was carried out were the sample size and the duration, the research could be conducted further.