Optimizing SEAIT's Academic Administration: A User-Focused Digital Solution for Improving Student Enrollment Processes and Records Management

At a time when institutions continue to rely on antiquated, manual systems that are not subject to the safeguards and opportunities of digital systems, there is no more fundamental part of every student's educational journey than the enrolling process. "Optimizing SEAIT's Academic Administration: A Human-Centered Digital Solution to Enhance Student Enrollment Systems and Records Management" is a research that examined a case study to digitize and streamline the enrollment system at the South East Asian Institute of Technology (SEAIT). The project sought to understand existing process problems with enrollment such as prolonged waits, disorganized records storage, and lengthy manual processes such as filling out forms by hand, so that a human-centered digital enrollment system could be developed and recommended. The design is based on human-centered design principles to deliver an intuitive user experience for new students and administrative staff. The research focused on usability, accessibility, and responsiveness based on human computer interaction (HCI) principles yet wanted to facilitate the speed of the processes to significantly reduce processing time and errors, and provide a clear and smoother process of enrollment, to help SEAIT facilitate digital transformation in its practices.